The digital age has made documents and data more accessible to everyone around the world. Unfortunately improved access to data has come with some struggles. Making sure that no one’s personal data can be shared without their consent can seem difficult, but there are also new tools that can be used to help accomplish this task. One of those tools is Automated Redaction, but what is redaction?
Redaction is when you censor any part of a document for the sake of security and compliance. There are many ways to redact a document or file, but traditionally redaction was done manually with a person redacting Personally Identifiable Information (PII) from a document or an audio transcription. This manual method is very tedious and wastes valuable employee time that could be used more effectively on another task. Even worse is that manual redaction is not as consistent and opens your organization up to more errors, improper chain of custody, and other security issues.
Automated Audio Redaction is a solution for redacting an audio or video file during the transcription process. When a transcription tool is making the audio file into a text document it replaces any PII with a placeholder instead of the PII in question. This can be a very helpful tool in saving time for Healthcare providers that need to treat patients over the phone.
Redaction is very important for protecting Personally Identifiable Information (PII), Protected Health Information (PHI), or Payment Card Industry Data (PCI). Organizations can incur heavy fines and customers will quickly lose trust if their information is not properly protected. Automated redaction can save you hours of manual labor and ensure better accuracy than manual redaction, helping to avoid those heavy fines.
It is important to keep sensitive data secure with the addition of new regulations such as the CCPA, GDPR, and others. For example:
The Freedom of Information Act (FOIA) has provided the public the right to request access to records from any federal agency.
Complying in a timely manner with records requests can be challenging when most documents need to be redacted before being released to the public.
When a document needs to be redacted will depend on your industry. Redaction can be implemented at different times throughout a document’s lifecycle. For example:
No matter when a document needs to be redacted it is important that the redaction is done accurately and properly. Redacting your data can be done properly manually, but it can take a lot of time, and multiple people checking the same document to ensure confidential information stays confidential. Adding automated redaction either as a fail-safe to double-check manual redaction, or to replace it can be a great option. Automated redaction may be able to save you time and money while still maintaining accuracy.
DOMA can help customer’s set up redaction based on their specific needs. A custom back end process is built to identify a document by type and redact the specified information using basic pattern recognition, keywords, and/or zonal cues. This allows the rapid processing of large volumes of information without the need to individually view and process each document manually.
DOMA Technologies (DOMA) was founded in 2000 as a Cloud-based document management company. Today DOMA delivers comprehensive solutions using the latest tools to help you collaborate with enterprise data. DOMA captures and transforms information through digital solutions using hyper-automation. Our data and document solutions pair traditional practices like scanning with advanced cloud technology to extract, convert, and visualize the data trapped in your documents.
These services, along with the DOMA Experience (DX) software platform are designed to help support your organization’s Digital Transformation journey. With a considerable portfolio of government, healthcare, education, and commercial business customers DOMA has the experience and infrastructure to deploy integrated solutions that address your business challenges with innovation. Contact DOMA to digitize your workflow; DOMA makes complex operations simple across a wide range of industries.
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