See DOMA's Solutions in Action
Case Studies by Industry
Choose an industry below to see case studies about how DOMA has improved our customers' workflow with digital transformation.
Federal Government Case Studies
Private Medical Records (PMR)
DOMA has been making an impact in veteran’s lives through the PMR program for 9 years. Our commitment to excellence has made a difference in the lives of over one million veterans.
Program Overview
The Veterans Benefits Administration (VBA) implemented the Private Medical Records (PMR) Retrieval Program to improve timelines for the receipt of medical records in support of Veterans, or Dependents of Veterans’ claims for disability benefits.
DOMA Solutions
PMR Case Study
State, Local & Education (SLED) Case Studies
Virginia Beach Case Study
City of Virginia Beach
The City of Virginia Beach
The city of Virginia Beach’s Health and Human Services (HHS) department was facing compliance challenges and major fulfillment delays due to an outdated records management process.
DOMA jump-started our engagement with Virginia Beach with an initial records scanning project. After scanning was complete, DOMA helped the city of Virginia Beach to establish a Digital Mailroom solution. Incoming analog records are now routed to a scanning crew who quickly uploads the documents into DOMA DX allowing for enterprise wide access. DOMA’s development team created custom workflows that intelligently route each document to the appropriate staff member for validation and further action.
Human services has achieved significant business value from this partnership and improved processing of benefits applications... DOMA will continue to be the city’s strategic partner for cloud-based document management and archiving in line with the department of human services 2021-2023 strategic plan."
DOMA Solutions
Eastern Virginia Medical School (EVMS)
EVMS chose DOMA as its single-source vendor because of our competitive pricing, technical response, and overall value.
DOMA’s software solution is truly enterprise-wide and has been scaled to 14 departments across the school with over 450 EVMS software users. We continue to scan and digitize documents for EVMS and have currently converted over 14.8 million records.
DOMA is a very professional organization that has the customers' best interest at all times. From the top to the bottom of the organization they are all very helpful, courteous, and always professional. They stick with you when explaining things no matter how many times you ask the same question until you are sure you understand what you are trying to accomplish. "
DOMA Solutions
Eastern Virginia Medical School
Eastern Virginia Medical School
Newport News Case Study
Newport News Public Schools
Newport News Public Schools
Newport News Public Schools needed a cohesive plan for converting a large volume of paper records into digital format.
DOMA was awarded this project through a competitive bid process. We subsequently deployed a unified strategy across over 7 departments for consistent backfile scanning. After migrating NNPS away from a legacy application, the newly converted records were made accessible in the Cloud through the DOMA DX Software platform.
DOMA helped us to implement a DDM Strategy to increase our productivity and reduce cost by digitizing our documents "
DOMA Solutions
City of Portsmouth
The historic City of Portsmouth was facing a monumental challenge navigating a massive archive of paper documents.
DOMA implemented a document digitization process for the large backfile conversion that continues today that involves over 43 different departments. Additionally, DOMA migrated the city of Portsmouth from a more expensive legacy application.
We were previously all paper, but DOMA converted all our active and terminated records to electronic format. They have streamlined our daily workflow by providing our data and documents in real-time through their content services platform "
DOMA Solutions
City of Portsmouth Case Study
City of Portsmouth
City of Port St. Lucie Case Study
the City of Port St. Lucie
City of Port St. Lucie
The city of Port St. Lucie anticipates savings of over 42% on hosting costs by migrating to the Cloud with DOMA.
DOMA migrated a PSL SQL-based application to
Amazon’s Relational Database Service (RDS). RDS provides
cost-efficient and resizable capacity while automating
time-consuming administration tasks such as hardware
provisioning, database setup, patching, and backups.
DOMA Solutions
Commercial Case Studies
Newport News Shipbuilding
Newport News Shipbuilding (NNS) is the nation’s only designer, builder, and re-fueler of nuclear-powered aircraft carriers. Additionally, NNS is one of only two facilities that designs and builds nuclear submarines. As a fleet services provider for naval ships for the United States Navy, NNS is the largest industrial employer in Virginia with over 20,000 personnel.
DOMA has helped to quickly transition NNS to a more sustainable document management strategy. When faced with a crisis, time counts, and DOMA’s tried and tested solutions allowed for a smooth conversion process that helped NNS continue to run smoothly even when faced with nationwide shutdowns. NNS’s new cloud-based DX portal allows enterprise-wide collaboration from anywhere.
DOMA Solutions
Newport News Shipbuilding Case Study
Newport News Shipbuilding
KFORCE Case Study
KFORCE
KFORCE
KFORCE had over 3,000 personnel files with no software solution in place to access records in digital format.
DOMA’s secure document scanning process helped KForce to immediately convert their records into an accessible, indexed format. DOMA’s DX Software was uniquely configured to meet KForce’s needs; this included the delivery of automated workflow tasks designed to expedite the movement of personnel profiles to authorized HR staff for action.
The technology has allowed us to consolidate and get rid of paper equaling 3 stories high. The space previously allocated for storage is now being utilized by over 30 employees as new office space. "
DOMA Solutions
Haynes Furniture
Haynes Furniture operated in a very heavy paper-based environment across their entire organization.
The DOMA DX Portal allowed for instant access, increased collaboration, and improved security for Haynes’ records. Haynes employees’ ability to quickly make decisions and respond to customer requests has significantly been enhanced by the implementation of the DOMA DX solution(powered by AWS).
DOMA’S Cloud Software has revolutionized how we access our documents. The simplicity and effectiveness of this enterprise content management system led Haynes to scale it across a large sector of our organization. "
DOMA Solutions
Haynes Case Study
Haynes
Tidewater Finance Case Study
Tidewater Finance
Tidewater Finance Company
Tidewater Finance Company had data and documents in 7+ different repositories with no ability to do a federated search.
Today 6 departments within Tidewater Finance utilize DOMA’s technology. Tidewater Finance is now able to search across all customer content, in a matter of seconds.
Tidewater Finances’s ability to find information has been significantly improved by leveraging the DOMA DX Cloud Solution and Amazon Web Services infrastructure.
DOMA Solutions
Healthcare Case Studies
CHKD Case Study
Children's Hospital of The King's Daughters
Children's Hospital of The King's Daughters (CHKD)
CHKD was faced with a large volume of backfile paper medical records. This resulted in an inefficient Release of Information (ROI) operation.
DOMA was able to help CHKD transition away from microfilm to a cloud-based solution that allows CHKD employees instant, secure access to internal documents and patient records.
CHKD has had a great partnership with DOMA for the last 10+ years. The use of DOMA Software and scanning services has eased the shift for our staff as we transitioned from legacy microfilm, to document management"
DOMA Solutions
INOVA
The city of Port St. Lucie anticipates savings of over 42% on hosting costs by migrating to the Cloud with DOMA.
DOMA migrated a PSL SQL-based application to
Amazon’s Relational Database Service (RDS). RDS provides
cost-efficient and resizable capacity while automating
time-consuming administration tasks such as hardware
provisioning, database setup, patching, and backups.
DOMA Solutions
City of Port St. Lucie Case Study
the City of Port St. Lucie
